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HIPAA Compliance Addendum
In order to comply with the federal Standards for Privacy of Individually
Identifiable Health Information, located at 45 C.F.R. parts 160 and 164 ("HIPAA"
or the "Privacy Rule"), the following terms are incorporated into the
general Confidentiality Agreement:
Whereas Client is a Covered Entity under HIPAA and NetLiance (NLC)
is aBusiness Associate providing spam filtering email
services to Client,
Whereas the Privacy Rule requires that covered entities receive adequate assurances
from Business Associates that they will comply with certain obligations with respect
to Protected Health Information (PHI) (individually identifiable health
information transmitted in any form) subject to protection under the Privacy Rule,
and
Whereas the purpose of this Agreement is to comply with the requirements of
the Privacy Rule,
A. Purposes for which PHI May Be Disclosed to NLC. In connection with
the services provided by NLC, Client will not be providing PHI to NLC, other than
that which may flow through NLCs servers as part of email messages. NLC
is not providing any services relating to medical care, billing, or other services
in which record sets or PHI are used as an integral part of NLCs services,
and NLC will not be maintaining any Designated Record Sets.
B. Obligations of Client. If deemed applicable by Client, Client shall:
1. provide NLC a copy of its Notice of Privacy Practices ("Notice")
produced by Client in accordance with 45 C.F.R. 164.520 as well as any changes
to such notice;
2. provide NLC with any changes in, or revocation of, authorizations by Individuals
relating to the use and/or disclosure of PHI, if such changes affect NLC's permitted
or required uses and/or disclosures;
3. notify NLC of any restriction to the use and/or disclosure of PHI to which
Client has agreed in accordance with 45 C.F.R. 164.522;
C. Obligations of NLC. NLC agrees to comply with applicable federal
and state confidentiality and security laws, specifically the provisions of the
Privacy Rule applicable to Business Associates (as defined by the Privacy Rule),
including:
1. Use and Disclosure of PHI. Except as otherwise permitted by this Agreement
or applicable law, NLC shall not use or disclose PHI except as necessary, in its
sole discretion, to provide spam filtering and related email services, and shall
not use or disclose PHI that would violate the Privacy Rule if used or disclosed
by Client. Provided, however, NLC may use and disclose PHI as necessary for the
proper management and administration of NLC and to carry out its spam filtering
operations on Clients behalf.
NLC shall in such cases:
(a) provide information to members of its workforce using or disclosing PHI regarding
the confidentiality requirements of the Privacy Rule and this Agreement;
(b) obtain reasonable assurances from the person or entity to whom the PHI
is disclosed that: (a) the PHI will be held confidential and further used anddisclosed
only as Required by Law or for the purpose for which it was disclosed to the person
or entity; and (b) the person or entity will notify NLC of any instances of which
it is aware in which confidentiality of the PHI has beenbreached; and
(c) agree to notify the designated Privacy Officer of Client of any instances
of which it is aware in which the PHI is used or disclosed for a purpose that
is not otherwise provided for in this Agreement or for a purpose not expressly
permitted by the Privacy Rule.
2. De-identified Information. NLC may use and disclose de-identified health
information, if (i) the use is disclosed to Client and permitted by Client in
its sole discretion and (ii) the deidentification is in compliance with 45 C.F.R.
§164.502(d), and the de-identified health information meets the standard
and implementation specifications for de-identification under 45 C.F.R. §164.514(a)
and (b).
3. Safeguards. NLC shall maintain appropriate safeguards to ensure that PHI
is not used or disclosed other than as provided by this Agreement or as required
by Law.
4. Minimum Necessary. NLC shall attempt to ensure that uses and disclosures
of PHI are subject to the principle of "minimum necessary use and disclosure,"
i.e., that only PHI that is the minimum necessary to accomplish the intended purpose
of the use, disclosure, or request is used or disclosed.
5. Disclosure to Agents and Subcontractors. If NLC discloses PHI received from
Client, or created or received by NLC on behalf of Client, to agents, consultants,
or subcontractors, NLC shall require such persons to agree to the same restrictions
and conditions as apply to NLC under this Agreement.
6. Individual Rights Regarding Designated Record Sets. It is not anticipated
that NLC will maintain any records subject to an Individual's right to access
and copy records, make corrections to records, etc. In the event that this changes,
the parties agree to modify this agreement to deal with procedures for a amendment
to records, etc., as required by HIPAA. In the event that any PHI is disclosed
to any party, NLC agrees to maintain documentation of the information required
to provide an accounting of disclosures of PHI in accordance with 45 C.F.R. §
164.538, and to make this information available to Client upon Client's request,
in order to allow Client to respond to an Individual's request for accounting
of disclosures.
7. Internal Practices and Policies and Procedures. Except as otherwise specified
herein, NLC shall make available its internal practices and policies and procedures
relating to the use and disclosure of PHI received from or on behalf of Client
to the Secretary or his or her agents for the purpose of determining Client's
compliance with the Privacy Rule. Records requested that are not protected by
an applicable legal privilege will be made available in the time and manner specified
by Client or the Secretary. If it is necessary for NLC to invoke and defend the
attorney-client privilege, Client shall agree to pay the cost for such defense.
8. Notice of Privacy Practices. If Client's Notice of Privacy Practices ("Notice")
specifically affects NLC's use or disclosure of PHI, Client shall inform NLC of
the specific limitations. NLC shall abide by the limitations of Client's Notice
that affect its use or disclosure of PHI of which it has been specifically informed.
Any use or disclosure permitted by this Agreement may be amended by changes to
Client's Notice if Client specifically informs NLC of the amendment; provided,
however, that the amended Notice shall not affect permitted uses and disclosures
on which NLC relied prior to receiving notice of such amended Notice.
D. Term and Termination.
1. Term. This Agreement shall be effective as of the Effective Date and shall
be terminated when all PHI provided to NLC by Client, or created or received by
NLC on behalf of Client, has been destroyed or returned to Client.
2. Termination for Breach. If Client determines that NLC has breached the requirements
of this Agreement, it may terminate this Agreement on a date specified by Client.
3. Effect of Termination. Upon termination of this Agreement for any reason,
NLC agrees to return or destroy all PHI received from Client, or created or received
by NLC on behalf of Client, maintained by NLC in any form. If NLC determines that
the return or destruction of PHI is not feasible, NLC shall inform Client in writing
of the reason thereof, and shall agree to extend the protections of this Agreement
to such PHI and limit further uses and disclosures of the PHI to those purposes
that make the return or destruction of the PHI not feasible for as long as NLC
retains the PHI.
E. Miscellaneous.
1. No Third Party Beneficiaries. Nothing in this Agreement shall be considered
or construed as conferring any right or benefit on a person not party to this
Agreement nor imposing any obligations on either Party hereto to persons not a
party to this Agreement.
2. Mitigation. If NLC violates this Agreement or the Privacy Rule, NLC agrees
to attempt to mitigate any damage caused by such breach.
3. Notices. Any notices pertaining to this Agreement shall be given in writing
and shall be deemed duly given when personally delivered to a Party or a Party's
authorized representative as listed below or sent by means of a reputable overnight
carrier, or sent by means of certified mail, return receipt requested, postage
prepaid. A notice sent by certified mail shall be deemed given on the date of
receipt or refusal of receipt.
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