Telephone Support
To speak to our knowledgeable support staff, please call toll free 1-877-459-6709. Telephone support is available 9 a.m. - 9 p.m. Pacific, Monday through Friday.

Email Support
You can contact SpamTrap support by email at

Contact Support Online
Use the following online form to report a specific problem or to request changes in your SpamTrap settings. To prevent unauthorized changes, all requests will be authenticated by email to the account holder.

Fields in red are required.   Name   Domain Name   Account ID   User Name   Daytime Phone   Email       Request --Select-- ADD these addresses to our WHITE LIST: ADD these addresses to our BLACK LIST: DELETE these addresses from our BLACK LIST: DELETE these addresses from our WHITE LIST: BYPASS: Don't filter mail sent to these addresses: Set ACTION for our account to FORWARD TO: Set ACTION to TAG SUBJECT for this domain: Set ACTION to DELETE AT SERVER for this domain. ACTIVATE Virus Filtering OPTION for this domain: ACTIVATE Aggressive Filtering OPTION for this domain: Make these other change(s) described below:   If entering email addresses or domain names, please enter only one per line. You may also copy and paste from an editor such as Notepad.